Returns / Refund & Cancellation Policy
For all the orders placed during "Lockdown Sale", in case of cancellation of the order due to any reason or return of the product due to any reason, the refund will be given as a gift card. The gift card can be used to purchase any product in our website within one year of the date of issue of the gift card.
We have 15 days Return Policy. You can either Exchange or Return your item within 30 days from delivery of your item.
To be eligible for a return/exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
In case if you feel the product is not right fit for you, you can always exchange the product for the right size. Please refer to our Exchange Policy for details on exchange of product.
For return you will need to send the product back to us. Please take a piece of paper, write down your order number and mention "Return" on that. Send that piece of paper along with the product.
Once your return item is received and inspected, we will send you an email or call you to notify that we have received your returned item.
Please note that the return item must be unused and in proper packing. Once we receive the item we will process your refund as a gift card in 7 to 10 working days.
To return your product, you should mail your product to:
Pasway Clothing Pvt. Ltd.
10, Mahathma Gandhi Street,
Chennai - 600097
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.